# Vidyard

Compare Vidyard recording limits, website embeds, viewer identification, CRM integrations and download permissions.

Canonical page: https://quillwell.com/guides/software/vidyard/
Updated 2026-11-05
Publisher: Quillwell Guides (https://quillwell.com/guides/about/). Editorial standards: https://quillwell.com/guides/editorial/

## The short answer

- This guide uses vendor documentation checked November 5, 2026. We have not tested the product.
- [Vidyard](https://www.vidyard.com/pricing/) lists sales-video recording and sharing separately from Teams CRM integrations.
- [Vidyard](https://knowledge.vidyard.com/hc/en-us/articles/360009998933-How-Vidyard-tracks-and-identifies-viewers) describes ways to associate a view with an email address, with anonymous views remaining possible.

## Separate recordings from embeds

[Vidyard](https://knowledge.vidyard.com/hc/en-us/articles/360009875374-Video-usage-and-length-limits-in-Vidyard-Free) says Free includes five recorded videos per month and 15 AI videos in total; deleting a video does not restore the creation allowance. Existing videos do not expire under that guide. [Vidyard’s pricing](https://www.vidyard.com/pricing/) lists unlimited recording on Starter, while Teams adds CRM and marketing automation integrations.

[Vidyard’s support guide](https://knowledge.vidyard.com/hc/en-us/articles/360049121313-Video-embed-limits-in-Vidyard-Free) describes five distinct videos with embedding enabled on Free, while its [current pricing page](https://www.vidyard.com/pricing/) says Free has no video hosting. Confirm what the Free account actually permits before planning embeds. Confirm seats, fair-use and bandwidth terms in the plan or quote rather than assuming a public playback allowance.

A [Vidyard buyer guide](https://www.vidyard.com/blog/b2b-video-messaging-platforms-2026-buyers-guide/) lists Starter at $59 per seat per month billed annually or $89 monthly; Teams and Enterprise are custom priced. Confirm the current checkout terms and feature entitlement, including the CRM connection, before treating the rate as a quote.

## Distinguish a play from an identified viewer

[Vidyard](https://knowledge.vidyard.com/hc/en-us/articles/360009998933-How-Vidyard-tracks-and-identifies-viewers) says views are anonymous until associated with an email through a tracked link, form or another identification method; only identified view data is shared with connected CRM or marketing platforms. Shared devices, cleared cookies and forwarded tracked links can distort attribution. Treat a match as a signal, not proof of an individual’s identity.

[Vidyard](https://knowledge.vidyard.com/hc/en-us/articles/360009877034-Capture-viewer-information-with-a-Vidyard-or-MAP-form) describes in-video forms and mapping to a connected marketing system or Salesforce. Confirm integration entitlement, required fields, consent and whether a downstream contact was actually created or updated.

[Vidyard](https://knowledge.vidyard.com/hc/en-us/articles/360009877234-Create-a-HubSpot-form-that-resumes-playback-after-submission) says inserting a HubSpot form alone does not identify the viewer. Check the tracking integration and browser context as well as the form submission.

## Control access and embedding

Choose the sharing and embed restrictions appropriate to the audience, and check password and security features on the actual plan. Test a public page, a private link and a restricted user separately; analytics and tracking may depend on the embed and consent settings.

See the vendor-hosted [Vidyard folder guide](https://knowledge.vidyard.com/hc/en-us/articles/360053487253-How-folders-organize-your-videos-insights-and-account-settings) for an example of the interface.

[Vidyard’s self-serve terms](https://www.vidyard.com/self-serve-terms/) give it rights to use Free-plan customer content internally to improve services, including AI models. They describe different consent or opt-out rules for third-party sharing by location; the [content-sharing policy](https://www.vidyard.com/content-sharing-policy/) gives further details. Review the terms and account choices before uploading sensitive material.

## Plan a usable archive

[Vidyard](https://knowledge.vidyard.com/hc/en-us/articles/360009992353-How-to-export-your-video-analytics-in-a-report) describes exporting video analytics to a spreadsheet by folder. Confirm video downloads, captions, forms, access restrictions and sharing pages separately: an analytics report is not a portable player or complete video archive.

[Vidyard](https://knowledge.vidyard.com/hc/en-us/articles/360022950913-How-to-download-a-video-from-Vidyard) says downloading video is available on paid plans and may require team permission. Check caption files and player configuration separately.

## How to compare the alternatives

Compare [Wistia](https://quillwell.com/guides/software/wistia/) and [Loom](https://quillwell.com/guides/software/loom/) with the same audience, publishing workflow and access requirements. The [Wistia vs Vidyard comparison](https://quillwell.com/guides/compare/wistia-vs-vidyard/) examines hosting and marketing trade-offs. See [CRM software](https://quillwell.com/guides/crm-software/) when video activity needs to reach a sales team.

## Common questions

### Does a video view identify the viewer?

A view count alone does not establish who watched. Check the product’s identification method, consent and integration requirements.

### Does downloading a video preserve the full experience?

Check player interactions, captions, analytics, permissions and links separately; a media file is not the entire hosted experience.

## Sources and scope

We read linked vendor documentation on November 5, 2026. This is documentation-only research; we have not tested recording, playback, privacy settings or integrations.

Inclusion and corrections are free. Any future vendor placement will be clearly labeled and will not determine editorial judgment or order. Confirm current terms and test your own configuration.

Sponsorship never changes this page. [How we research](https://quillwell.com/guides/editorial/).

## Sources

12 vendor pages, checked November 5, 2026

[Vidyard: Pricing](https://www.vidyard.com/pricing/)
Checked 2026-11-05. Current plan and integration positioning.

[Vidyard: Free usage limits](https://knowledge.vidyard.com/hc/en-us/articles/360009875374-Video-usage-and-length-limits-in-Vidyard-Free)
Checked 2026-11-05. Free recording and AI video limits.

[Vidyard: Free embed limits](https://knowledge.vidyard.com/hc/en-us/articles/360049121313-Video-embed-limits-in-Vidyard-Free)
Checked 2026-11-05. Embeddable video limits and behavior.

[Vidyard: Viewer identification](https://knowledge.vidyard.com/hc/en-us/articles/360009998933-How-Vidyard-tracks-and-identifies-viewers)
Checked 2026-11-05. Anonymous viewing, identification and cookie caveats.

[Vidyard: Capture viewer information](https://knowledge.vidyard.com/hc/en-us/articles/360009877034-Capture-viewer-information-with-a-Vidyard-or-MAP-form)
Checked 2026-11-05. Video forms and CRM field mapping.

[Vidyard: Export analytics](https://knowledge.vidyard.com/hc/en-us/articles/360009992353-How-to-export-your-video-analytics-in-a-report)
Checked 2026-11-05. Analytics export.

[Vidyard: Folders and analytics](https://knowledge.vidyard.com/hc/en-us/articles/360053487253-How-folders-organize-your-videos-insights-and-account-settings)
Checked 2026-11-05. Vendor-hosted folder and analytics example.

[Vidyard: Download a video](https://knowledge.vidyard.com/hc/en-us/articles/360022950913-How-to-download-a-video-from-Vidyard)
Checked 2026-11-05. Download eligibility and team permissions.

[Vidyard: HubSpot form and viewer identification](https://knowledge.vidyard.com/hc/en-us/articles/360009877234-Create-a-HubSpot-form-that-resumes-playback-after-submission)
Checked 2026-11-05. A form alone does not identify a viewer; tracking and integration matter.

[Vidyard: Self-serve terms](https://www.vidyard.com/self-serve-terms/)
Checked 2026-11-05. Free-plan internal AI training and region-specific third-party sharing choices.

[Vidyard: Content sharing policy](https://www.vidyard.com/content-sharing-policy/)
Checked 2026-11-05. Voluntary content sharing for certain free features outside US.

[Vidyard: 2026 video messaging buyer guide](https://www.vidyard.com/blog/b2b-video-messaging-platforms-2026-buyers-guide/)
Checked 2026-11-05. Vendor-published Starter annual and monthly seat examples.

[Suggest a correction or send a vendor fact update](https://quillwell.com/guides/request/?type=correction&page=/software/vidyard/)
